What the service is and what it is not
Our consultation services are a way to better understand the results of the Atlas DNA Test and/or Atlas Microbiome Test.
The consultation service is provided by a certified specialist in real time via an online third-party communication tool called Zoom. In exceptional cases, a corporate landline can be used to reach users who are unable to join the Zoom session for any reason. The consultation will cover an explanation of the test results in order to provide a holistic view of the client’s test results and their possible application. Counsellors will answer client questions related to the test results providing that the question asked isn’t regarding diagnoses or medical advice. The consultation does not cover the client’s current health status and is not intended to provide the client with any medical advice.
In order to perform a consultation, the counsellor will have access to the client’s online profile and PDF report as required. The client’s personal data from the DNA or microbiome test will not be used outside the consultation process.
The counselling service is not a medical consultation, and should be not considered an alternative to consulting your GP. Only conditions and diseases assessed by the Atlas Test will be covered by your counsellor.
The consultation service is not intended for prevention, diagnosis, treatment or medical rehabilitation. The information provided as a result of the consultation service may not be used to establish or confirm a diagnosis, to prescribe treatment, to select a set of preventive measures or medical rehabilitation regimes.