Your cart is empty
Frequently asked questions
- What is a microbiome test and how does it work?
- We need a tiny amount of your poop to test your gut microbiome. But don’t worry, it is better than it sounds. Each home test kit has an instruction manual and all you need to take the test.
Once you’ve collected your sample and registered your kit in the personal account, all you have to do is to place your sample in a prepaid box ready to post to the lab and drop it in your nearest postbox. From the moment you send it back, it takes about 4–6 weeks for your sample to be analysed and your results to be uploaded to your account. Then you can access them from the app or your browser.
- Your kit will arrive in 2–3 business days.
- The test will be delivered to your doorstep within 2-3 business days.
- It takes 4–6 weeks to get the test results.
- Your results will be uploaded to your personal account about 4–6 weeks after your sample arrives at the laboratory. Often, our turn-around time is about 3.5 weeks, so you will most likely get your results before the 6 weeks are over.
You’ll receive an email as soon as your results have been uploaded to your account. Please contact Customer support via [email protected] if it has been more than 6 weeks since you sent your sample to us.
- Does the microbiome test check for H. pylori?
- Our test is not designed to detect Helicobacter pylori infections, which typically affect the stomach. The microbiome test is intended to analyse the bacterial composition of the colon (also known as the large intestine). A H. pylori diagnosis requires a specific test that can only be prescribed by your doctor.
- Does the microbiome test check for pathogenic bacteria/parasites?
- The Atlas Microbiome Test is not intended for the purposes of the detection and identification of infectious diseases. The focus of the test is the composition of non-pathological bacteria.
Customers who have received treatment for confirmed diagnoses, we recommend consulting your healthcare professional about the appropriateness of taking this test.
- Can the microbiome test tell me if I have leaky gut, yeast overgrowth or Candida?
- The microbiome test does not check for leaky gut or yeast overgrowth (including candida). It is designed to help you to understand if you have a well-balanced microbiome and how to improve it. It includes a list of all bacteria detected in your microbiome and their representation (%).
- Are there any medical restrictions before taking a sample for a microbiome test?
- We recommend that you collect a stool sample in the absence of temporary gastrointestinal symptoms.
If gastrointestinal symptoms and medication are part of your every day life, you may proceed to take the test without waiting because your sample would be representative of your typical microbiome.
If your symptoms and medication are only temporary and you take our Microbiome test, the results provided, as well as the food recommendations may no longer be valid once your course is completed or symptoms have cleared up because your microbiome can change significantly as a result of medication or illness.
- Does the test kit have an expiry date?
- The best-before date can be found on the collection tube inside the kit. Our kits are usually valid for 6 months - 2 years after purchase. So once you’ve purchased a test or two, you don’t have to take them immediately. They will still be valid for at least 6 months after purchase.
- Can I do the microbiome test if I am taking probiotics or prebiotics?
- If you are trying to improve your gut health with supplements like probiotics or prebiotics, you can use the microbiome test to track how your gut bacteria respond by taking our before-and-after test bundle. This will show you how these supplements affect your microbiome and whether they are worth spending money on.
- Is the microbiome test suitable for kids?
- The Atlas Microbiome Test is only for use by adults over 18 years old.
The microbiome of children changes and evolves during infancy, childhood, and adolescence and this isn’t accounted for in our interpretation system, which is why our test is not suitable for children.
- Does taking antibiotics, non-steroidal anti-inflammatory painkillers affect the results?
- If you have been taking antibiotics, non-steroidal anti-inflammatory painkillers, or have undergone surgery, please wait three months before taking the Atlas Biomed Microbiome Test.
The interpretations provided by the Atlas DNA and Microbiome Tests are based on the scientific study of European populations. This is why the disease risk assessment and population characteristics are more focused on people of European descent, and may be less relevant to people of other origins.
The Atlas DNA and Microbiome Tests are not for diagnostic purposes or disease management. We do not recommend taking these tests if you are pregnant. If you have recently undergone a course of antibiotics, you should wait three months before giving a sample for testing.
Our services are reserved for the use of people over the age of 18. To ensure the accuracy of your results, read the instructions carefully.
The average processing time of a sample (after reception at the laboratory) was less than 3 weeks in October 2017. However, each sample is analysed on a case-by-case basis, so the whole process may take as long as 8 weeks.